Privacy Policy
Preamble
Vitruvens ensures that the processing of personal data carried out on https://vitruvens.com/ complies with the General Data Protection Regulation (GDPR) and the French Data Protection Act (“Informatique et Libertés”). This Data Protection Policy applies to data processing performed via the website https://vitruvens.com/. It informs you of the purpose(s) of the data processing, the legal basis, the data recipients, the retention period, security measures (general description), any potential data transfers outside the European Union or automated decision-making, the use and management of cookies, your data protection rights, and how to exercise them.
Who is responsible for the data processing carried out by this website?
The data controller for the processing carried out by the website https://vitruvens.com/ is Vitruvens, located at 34 Rue Pierre et Marie Curie
37100 Tours
For more information, see the legal notice.
Does this site collect personal data?
According to Article 4.1 of the GDPR, personal data refers to any information that can identify you, directly or indirectly. This site collects personal data through its various contact forms. The personal data are freely provided to Vitruvens by the individuals concerned, who consent to the processing and acknowledge the information notice displayed below each contact form. The collected data are adequate, relevant, necessary, and limited to the minimum required. This includes identification data (first name, last name), professional data (company), and connection data (email address).
What is the purpose of data collection?
The personal data collected through the various contact forms on the website serve the following purposes:
– To respond to messages from website visitors;
– To receive and process your inquiries related to our activities;
– To create and manage customer accounts;
– To send marketing and commercial information;
– To conduct satisfaction surveys;
– To manage prospects and customers;
– To compile business statistics;
– Recruitment;
– Technical administration in connection with service providers (application maintenance, hosting, domain registrar, certification authority);
– Website security management.
What is the legal basis for processing carried out by this website?
The processing of your personal data by Vitruvens is based on:
– Your consent, whenever you voluntarily provide your personal data. You may withdraw your consent at any time.
– The performance of contractual or pre-contractual measures within the framework of your quotation request or the resulting commercial relationship.
– Compliance with a legal obligation, particularly concerning the exercise of your rights under the GDPR and the French Data Protection Act.
Except for marketing operations that require user consent, Vitruvens considers that all other processing activities are necessary for the performance of a contract or pre-contractual measures. Marketing activities are based on the individual’s consent to the processing of their data.
What data are processed?
Categories of data processed:
– Identity;
– Contact details (email address);
– Date and subject of the request;
– Follow-up actions;
– Cookies;
– Activity statistics.
Mandatory nature of data collection:
– The contact form of Vitruvens requires mandatory data collection to properly process your request.
Does this website use cookies?
When visiting this site, cookies are placed on your computer, tablet, or smartphone. Vitruvens may use cookies to make the website’s content or information more relevant and tailored to your needs. Under no circumstances can Vitruvens identify a user through a cookie. In practice, we use cookies to track audience measurements. The cookies used by Vitruvens on this site are therefore functional, technical, and analytical cookies.
You can accept or refuse cookies from the cookie information banner or manage them via the “Cookie Management” menu at the bottom of the page. For more information about cookies, visit the CNIL website.
To improve service performance, Vitruvens uses:
– Session cookies;
– Consent cookies;
– Audience measurement cookies.
Can I refuse these cookies?
Yes, in several ways. If you do not wish this website to place cookies on your device, you can block them:
– By using a browser that refuses cookies by default;
– By configuring your browser settings appropriately or installing a specific browser extension for cookie management;
– By setting your browser to send a “Do Not Track” signal. This website respects your choice.
Who are the recipients of the data processed by this site?
Your personal data are primarily intended for Vitruvens, the data controller. They are processed solely for the purposes described above. Your data may occasionally be processed by subcontractors of Vitruvens (as defined in Article 4.8 of the GDPR) under strictly regulated conditions. They are never shared with third parties for commercial purposes.
Are personal data transferred outside the European Union?
The personal data collected by this website are not transferred to entities located outside the European Union. In the event of a contractual transfer, Vitruvens ensures that the recipients are based within the EU and comply with GDPR requirements.
How are personal data secured?
Vitruvens is committed to protecting personal data processed through this website in accordance with industry standards. The main security measures include:
– All Vitruvens website pages use HTTPS protocol;
– Personal data are deleted upon request or at the end of their retention period;
– An internal password management policy has been implemented in accordance with the guidelines of the French National Cybersecurity Agency (ANSSI);
– Data are stored on a 100% French data server with maximum technical security.
How long are personal data retained?
All personal data collected from “customers” are retained for the duration of the commercial relationship and for 5 years after its end (for example, from the date of your last purchase). All personal data collected from “prospects” or “leads” are retained for 3 years from the date of the last contact initiated by the user (e.g., a product inquiry or a link click).
Is the website secure?
Security measures are implemented in accordance with Vitruvens’s Information System Security Policy (ISSP).
What are the rights of individuals whose data are processed by this site?
You can browse our website without revealing your identity or providing personal information. However, you may request to be contacted via a specific form. We collect the personal data you provide through the contact form and any emails you send us.
In accordance with the General Data Protection Regulation (GDPR) effective since May 25, 2018, and French Law No. 2018-493 of June 20, 2018 (“LIL3”), you have the following rights:
– Right of access to your personal data and related information;
– Right to rectification, erasure, and data portability;
– Right to restriction and objection to processing;
– Right to withdraw your consent.
You also have the right (where applicable) to issue general or specific instructions regarding the storage, erasure, and communication of your personal data after your death (“right to be forgotten”).
How can I exercise my rights under the GDPR and the French Data Protection Act?
You can submit your requests in several ways:
– By email to contact@vitruvens.com
– In person at Vitruvens, located at 34 Rue Pierre et Marie Curie
37100 Tours
– By postal mail to Vitruvens, located at34 Rue Pierre et Marie Curie
37100 Tours
– If, after contacting us, you believe your data protection rights have not been respected, you may file a complaint with the CNIL.
Please include a copy of an identity document with each request.
For a rectification request:
If you believe that certain information about you is inaccurate or incomplete, please specify the incorrect data and provide details to correct or complete them (Article 15 of the GDPR).
For a deletion request:
Please specify the data you wish to have deleted and the reasons for your request (Article 17 of the GDPR).
Note: this right is not absolute. Vitruvens may be required to retain some information for commercial management (invoicing, dispute management) or for documentation and proof of rights exercised.
For a restriction request:
Please specify which data processing you wish to restrict and the reasons for your request.
Note: this right is not absolute. Vitruvens may continue processing your data (Article 18.3 of the GDPR). If applied, restriction may suspend services provided by Vitruvens (access to deliverables, information, etc.). These impacts will be explained in the acknowledgment letter.
For an objection request:
Please specify which data processing you object to and the reasons for your objection.
Note: this right is not absolute. Please indicate clearly the processing in question and your reasons (Article 21 of the GDPR).
For a data portability request:
You may at any time request the portability of your personal data collected by Vitruvens in the context of processing based on consent or a contract.
If you wish the data to be transmitted to another controller in a standard format, please specify and provide that controller’s contact details.
